Q1. Can I have a sample order?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 3-7 days, mass production time needs 2-5 weeks for order quantity more than.
Q3. Do you have any MOQ limit?
A: Low MOQ, 1pc for sample checking is available.
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-7 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.
Q6. Is it OK to print my logo?
A: Yes. Please inform us formally before our production and confirm the design firstly.
Q7: Do you offer guarantee for the products?
A: Yes, you need to inform us firstly if goods damaged when you signed.
Q8: Are your all products safe?
A: Yes! All material are safe. They are made of totally eco-friendly material.
EU and US standard is available. You need to inform us if you need to test so we can check the testing cost for you.
